Gaming at 10jilicc is meant to be fun — a form of entertainment, not a way to earn income or escape problems. We take our duty of care seriously, and we've built a full suite of player protection tools to help every Filipino player stay in control of their gaming activity.
Every 10jilicc account comes with these tools built in — no extra steps, no waiting. Access them anytime from your account dashboard.
Set a daily, weekly, or monthly cap on how much you can deposit into your 10jilicc account. Reductions take effect immediately. Increases require a mandatory 7-day cooling-off period before they apply — giving you time to reconsider.
Set a session duration alert — 30 minutes, 1 hour, or a custom interval. When your chosen time is up, 10jilicc will display a clear on-screen reminder so you can decide whether to continue or take a break. Time flies when you're playing; this keeps you aware.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days directly from your account settings. During this period, your account is suspended and you cannot log in, deposit, or place wagers. The break takes effect immediately.
If you feel your gambling is becoming a problem, self-exclusion allows you to permanently close your 10jilicc account and block yourself from the platform. Requests are processed within 24 hours and are irreversible for a minimum of 6 months. This is the strongest tool available.
Set a maximum net loss threshold per day, week, or month. Once your loss limit is reached, wagering is automatically paused for the remainder of that period. This tool is especially useful for players who want a hard financial boundary without fully suspending their account.
Enable periodic reality check pop-ups that show you a summary of your current session: time played, net result, and total wagered. These appear at intervals you choose and are designed to keep you grounded in the facts of your session rather than chasing a feeling.
All responsible gaming tools on 10jilicc are accessible directly from your account dashboard — no need to contact support for most settings. Here's how to get to them:
Sign in to your 10jilicc account using your registered mobile number and password. Make sure you're on the official 10jilicc platform.
Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools are listed here with clear descriptions and activation controls.
Choose the tool you want, enter your preferred settings, and confirm. Deposit limit reductions and cooling-off periods take effect immediately. Self-exclusion is processed within 24 hours.
Illustrative example only. Your actual limits are set in your account.
Problem gambling can develop gradually — it doesn't always look like what you'd expect. Many Filipino players who struggle with gambling don't realize it until the impact on their finances, relationships, and mental health becomes hard to ignore. Knowing the warning signs early makes a real difference.
Check any statements that apply to your gaming behavior over the past 30 days. This is not a clinical tool — it's a personal reflection guide.
Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals who are at least 21 years of age. This is not a guideline — it is a legal requirement, and 10jilicc enforces it without exception.
Every new 10jilicc account undergoes a Know Your Customer (KYC) verification process that confirms the player's identity and age before any deposits or wagers are permitted. Accepted documents include a valid Philippine passport, SSS ID, PhilHealth ID, driver's license, or UMID card.
Accounts found to belong to individuals under 21 are immediately suspended, all funds are frozen pending review, and the matter is escalated to the appropriate regulatory authority. There are no exceptions to this policy.
Gaming on 10jilicc is only permitted for adults aged 21 and above, in accordance with PAGCOR regulations and Philippine law.
You are never alone. These resources are available to any Filipino player who needs guidance, support, or a safe space to talk.
The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a dedicated responsible gaming program for Filipino players. PAGCOR's program includes a national self-exclusion registry that covers all PAGCOR-regulated gaming operators. Contact PAGCOR directly through their official government channels for enrollment.
Our 24/7 live chat support team is trained to assist players who are concerned about their gaming behavior. Whether you need help activating a self-exclusion, setting deposit limits, or just want to talk through your options, our team is here — no judgment, no pressure. Reach us anytime through the live chat icon on the platform.
If gambling is affecting your mental health, the National Center for Mental Health (NCMH) Crisis Hotline is available to Filipinos nationwide. The NCMH hotline provides free, confidential support for individuals experiencing emotional distress. You can also reach out to Hopeline Philippines for crisis intervention and emotional support.
Set your limits, know your boundaries, and enjoy 10jilicc the way it's meant to be enjoyed — as entertainment. 21+ only. Play within your means.
PAGCOR regulated · 21+ only · Responsible gaming tools available in all accounts